Broken Dell Optiplex SX280
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Finally after couple of years, my good old Dell Optiplex SX280 life came to an end. It does not start anymore, can’t even power on. I can see that it gives kind of twinkling noise when I press power button but nothing happens.
Luckily I had a open support still with Dell on this and opened a support session with them (online chat from dell support). My initial plan was to give away the system to them to see if they can diagnose the problem so that it helps others..but after walking through few steps, they decided that motherboard is dead and they will come and replace the motherboard. Good that I had a backup of the whole system. But this is a decent system and never had any issues so far and performs quite well. Thanks to Dell support, its painless job without any questions on “How it went down”, instead their goal is always “How we can fix it, and make you happy”….good! |
9 Comments

Hi:
Just a quick note to let you know that almost all Optiplex SX280’s motherboards die. It seems to be a widespread capacitor failure. I have much experience repairing/ refurbishing them (repaired over 30 of them so far for a large company in my area)- so if you ever hear of anyone who has the same problem refer them to me. I have also sold them through EBay as well. I guarantee/ warranty all my work and only charge exact shipping.
Thanks
Tia
Comment :: January 2, 2008 @ 10:39 am
Hi,
I am having the same problem with OptiPlex SX280 as you. Do you know anyone who can fix it for less? My support contract has expired so I can’t contact Dell because it probably would be cheaper to buy new than get it fixed by Dell. Let me know if there is any way I can get this fixed for cheap.
Thanks!
Chandra
Comment :: March 7, 2008 @ 5:28 pm
Would like to hear from Tia about fixing the motherboard on the optiplex. It doesn’t power up any more and I replaced the power supply thinking that would solve the problem…no deal.
Let me know what is involved and the cost. Sid
Comment :: March 26, 2008 @ 8:36 am
We have some Optiplex SX280 here. One of them had a problem in the adapter (external). Nothing wrong with HD. I took an adapater from other computer and still working ok.
The problem is - where can I find this specific adapter? I would be grateful if someone could help me about that. Eduardo
Comment :: April 8, 2008 @ 3:39 am
I would like to contact Tia about a bad SX280 MB. Need e-mail address.
Bill
Comment :: April 15, 2008 @ 7:28 am
need 280 motherboard either fi or swapped out
can be reached anytime at 201-741-3625 NJ
Comment :: May 5, 2008 @ 6:00 pm
I have a bulging capacitor SX280 MOBO. Would like to find out from Tia about cost to fix.
Comment :: June 2, 2008 @ 9:35 pm
If you buy a new board, how do you know if didn’t come from the same batch of boards that had the bad capacitor?
How do you know if the new board won’t exhibit the same issue in a year or two? Thanks.
Comment :: June 9, 2008 @ 11:28 am
Yip, replace that bulging capacitor and it will solve the problem. We have about 150 of these units on our campus and have had about 15 fail so far, 10 were still in the 3 year period that Dell were covering them for, the rest we have had to repair ourselves. The capacitor is 6.3volt 2200microfarad 105degree electrolytic. If you do it yourself it will cost you all of about $5 for the cap (NZ$). Otherwise you will be paying a 30min minimum charge no doubt for an electronics shop to do it for you. These caps are polarised, so be sure to put the new one in around the right way else it WILL go bang! Check these shots for more detail -
http://i284.photobucket.com/albums/ll8/kalel_kara/DodgyCap01.jpg
http://i284.photobucket.com/albums/ll8/kalel_kara/DodgyCap02.jpg
Comment :: June 9, 2008 @ 2:53 pm